EXCHANGES & RETURNS

At Philippa 1970, customer satisfaction is our top priority. If you are not completely satisfied with your order, you have up to 14 calendar days from the date of receipt to request an exchange or return.

The item must be in perfect condition, with its original tags, packaging, and invoice in order to be eligible for a return or exchange.

Refunds will be processed within approximately 10 to 14 days via the original payment method used for the purchase.

EXCHANGE & RETURNS COSTS

SPAIN & PORTUGAL

Mainland Spain & Portugal	7,90€	Free in-store returns
Balearic Islands	9,90€	Free in-store returns
Canary Islands	9,90€	Free in-store returns
Ceuta & Melilla	19,50€	Free in-store returns

EUROPEAN UNION

Germany & France	12,90€	Free in-store returns
Sweden, Finland & Denmark	17,90€	Free in-store returns
Rest of the EU	14,90€	Free in-store returns

REST OF EUROPE

Andorra	17,90€	Free in-store returns
United Kingdom	15,90€	Free in-store returns
Rest of Europe	29,90€	Free in-store returns

INTERNATIONAL

Latin America & the Caribbean	39,90€	Free in-store returns
North America, Asia & Oceania	39,90€	Free in-store returns

* Any customs duties, tariffs, or import taxes related to returns from specific countries will be borne by the customer.

Once the returned or exchanged product is received, its condition will be inspected. If it is used or damaged, the return or exchange will not be processed.

For returns or exchanges, please email returns@philippa1970.com or call +34 681052237.

CUSTOMER SERVICE HOURS

Monday to Friday | 10:30 AM – 2:00 PM (CET)

EXCHANGES & RETURNS